Cambodian Migrants Share Knowledge on and Experiences of Migration to Develop Information Service

Focus Group DiscussionThe rates of migration in Cambodia’s northern provinces are often high, with many individuals migrating to Thailand to look for work. These migrants often make their journeys will little or unreliable information on how to migrate safely, which can leave them vulnerable to trafficking and exploitation.

The stories and experiences shared by these migrants will inform the content of information services developed by CTIP to reduce the vulnerability of migrants to exploitation and trafficking.

USAID’s Cambodia Countering Trafficking-in-Persons (CTIP) program travelled to the northwest province of Banteay Meanchey to talk to previous and current migrants about their knowledge on, attitudes towards and experiences of migration with the aim of developing an Interactive Voice Response (IVR) service to meet the information needs of migrants. Many of the migrants shared experiences of exploitation by employers and brokers, and often wanted to get formal documents to migrate but did not know how to do so.

The IVR service developed from this information will allow anyone to access up-to-date information on safe migration by calling a phone number where recorded messages can be played on topics such as how to get migration documents and helpline numbers to call in Thailand in case of exploitation.

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